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Management of the Interconnected World - ItAIS: The Italian Association for Information Systems
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Management of the Interconnected World - ItAIS: The Italian Association for Information Systems
von: Alessandro D'Atri, Marco De Marco, Alessio Maria Braccini, Francesca Cabiddu
Physica-Verlag, 2010
ISBN: 9783790824049
535 Seiten, Download: 9456 KB
 
Format:  PDF
geeignet für: Apple iPad, Android Tablet PC's Online-Lesen PC, MAC, Laptop

Typ: B (paralleler Zugriff)

 

 
eBook anfordern
Inhaltsverzeichnis

  Foreword 5  
  Table of Contents 7  
  Introduction 13  
  Part I E-Services in Public and Private Sector 15  
     Open Innovation in Research Libraries-Myth orReality? 17  
        Introduction 17  
        Theoretical Background 18  
        Research Method 19  
        Roskilde University Library (RUB) 20  
        Analysis and Results 20  
           Competitors and Governmental Agencies 21  
           Users in E-service Innovation 22  
        Discussion, Conclusions and Limitations 22  
        References 23  
     News as a Service: Adoption of Web 2.0 by Online Newspapers 25  
        Context of the Study 25  
        The Survey Methodology 26  
        Survey Data 28  
        Discussion and Outlook 30  
        References 32  
     Citizens Participation in Public Decisions: The Open Source Role 34  
        Introduction 34  
        Background and Literature Review 35  
        Research Method 37  
        Data Collect 37  
           The Conferences 37  
           The Web Site Analysis 38  
           The Questionnaire 38  
        Conclusion 40  
        References 41  
     A System Dynamics Model to Identify and Measure the Paper Digitization Advantages in Public Administration 42  
        Introduction 42  
        A Perspective on Document Digitization 43  
        A Dynamic Analysis of the Digitization Process 44  
        Methodological Approach 44  
        The Causal Relationships Diagrams 45  
        A System Dynamic Based Digitization Process Model 46  
        Analysis of Simulation Results 47  
        Conclusions 48  
        References 49  
     ICTs in an Ageing Society: An Overview of Emerging Research Streams 50  
        Demographic Change, New Needs 50  
        Research Question 51  
        Literature Search Method 52  
        Literature Search 53  
        Literature Search Outcomes 54  
        Conclusions and New Research Agenda 56  
        References 57  
     Analyzing the Structure and Complexity of a Service Provision Network: Potential Applications to Network Assessment 58  
        Introduction 58  
        Modeling Services as Networks 59  
        Measuring Service Network Complexity 60  
        A Practical Example 61  
        Conclusions and Outlook 65  
        References 65  
     Biometric Authentication and Authorization Infrastructures in Trusted Intra-Organizational Relationships 66  
        Introduction 66  
        Theoretical Framework 68  
           Research Design: Trust Definitions and Trust Conceptual Model 68  
        Biometric AAIs Within an Organization 69  
        Conclusions and Future Work 71  
        References 72  
     Reshaping eGovernment Through Institutional Agents 74  
        Introduction 74  
        Related Literature 75  
        Commentary 77  
        Intermediaries as Institutional Agents 78  
        Implications and Conclusions 79  
        References 81  
     Patent Information System in R&D Strategies: Tasks, Techniques and On-line Search Tools 82  
        The Emergence of a Pro-patent Era: Implications for Information Systems 82  
        Patent Analysis for R&D Strategies: A Process View 83  
           R&D Planning 84  
           Technology Planning 85  
           Product Planning 85  
           Market Planning 85  
        Getting Patent Information: On-line Patent Search Tools 86  
        Concluding Remarks 88  
        References 88  
  Part II Organizational Change and Impact of IT 90  
     ERP Acceptance: The Role of Affective Commitment 93  
        ERP Acceptance and Affective Commitment 93  
        Research Model and Hypotheses 94  
        Research Methodology 96  
           Sample and Procedure 96  
           Measurements 96  
           Results 96  
        Discussion 98  
        Conclusions 99  
        References 100  
     Individual Readiness for Change in the Context of Enterprise Resource Planning System Implementation 101  
        Introduction 101  
        Theoretical Framework 102  
           Factors Influencing RFC in the ERP Context 102  
        Method 105  
           Research Design and Measurements 105  
           Data Analysis 105  
        Discussion and Implications 107  
        References 107  
     Changing Spaces for Social Learning in ERP Implementation: A Situational Analysis 109  
        Research Approach 109  
        From the “Steering Committee” (1998–2002) to the “Key Users” 2002–2005) Time Period 110  
        Conclusions 114  
        References 115  
     A Planning-Oriented Approach for ERP Implementation in SMEs 117  
        Introduction 118  
        The Methodological Approach 119  
        Case Study and Results 122  
        Discussion and Conclusion 123  
        References 124  
     Motivators and Inhibitors to IT Infusion in Tourism SMEs 125  
        Introduction 125  
        SME Use of Technology and IT Infusion 126  
        Research Method and Context 127  
        Findings 128  
        Discussion 130  
        Conclusions and Future Research 131  
        References 131  
     The Utilization of Information Systems Security in SMEs in the South East of Ireland 133  
        Introduction 133  
        Research Motivations and Objectives 135  
        Methodology 135  
        Sample Characteristics 136  
        Research Findings 136  
        Conclusion 138  
        References 139  
     Influence of IT Service Management on Innovation Management: First Insights from Exploratory Studies 141  
        Introduction 141  
        Theoretical Foundation 142  
           Management of Innovations 142  
           Fundamentals of ITSM 143  
        Methodology 143  
        Results 144  
           ITSM Adoption 144  
           Innovation Management Implementation 145  
           Link Between ITSM and Innovation Management 145  
        Discussion 146  
        Conclusion 147  
        References 148  
     Technological and Organizational Structures: A Case of Adaptation in the Archaeological Sector 149  
        Introduction 149  
        Theoretical Framework 150  
        Research Methodology 151  
        Case Description 152  
        Discussion on the Findings 155  
        Conclusions and Limitations 156  
        References 156  
     Organizational Readiness and Success of the EHR-S Adoption 157  
        Introduction 157  
        The “Organizational Readiness”: A Literature Review 158  
        Organizational Readiness’ and Success of EHR-S Adoption: The Proposed Framework 159  
           The Organizational Readiness Dimensions 160  
           The Relationship Between Organizational Readiness and Project Outcomes 161  
           The Definition of “Success” in EHR-S Adoption 162  
        Conclusions and Future Works 163  
        References 164  
  Part III Information and Knowledge Management 165  
     Toward a Flexible Data Management Middleware for Wireless Sensor Networks 168  
        Introduction 168  
        Related Work 169  
        A Flexible Data Management Middleware 171  
        Application Scenarios and Concluding Remarks 174  
        References 175  
     Semantic-Enriched Data Mining Techniquesfor Intensional Service Representation 177  
        Introduction 177  
        Web Service Representation 179  
        Data Mining Application to Web Service Representation 181  
        Preliminary Experimental Results 182  
        Conclusion and Future Work 183  
        References 184  
     Semantic Search of Distributed Information and Knowledge 185  
        Introduction 185  
        Reference Scenario 186  
        The SELF-SERVICE Methodology 187  
           Semantic Service Description 187  
           Semantic Links Definition 188  
           Change Management 189  
           SELF-SERVICE Selection 190  
        Related Work 191  
        Conclusions 192  
        References 192  
     Exploring Strategic Indexes by Semantic OLAP Operators 194  
        Introduction 194  
        System Overview 196  
        The Semantic Annotation Model 197  
        Semantic OLAP Operators 198  
        Conclusion 201  
        References 201  
     Automatic Definition of KDD Prototype Processes by Composition 202  
        Introduction 202  
        KDD Ontology 203  
        Algorithm Matching 205  
        Related Works 208  
        Conclusion 209  
        References 209  
     Social Validation in the Ontology Evolution Process 210  
        Introduction 210  
        Related Works 211  
        The Ontology Evolution Process 212  
        The Consensus Process 213  
           The Community of Interest 213  
           How to Reach Consensus 214  
           Case Study: The Evolution of an Ontology on Semantic Technologies 215  
        Conclusions 215  
        References 217  
     A Logical Approach to Context-Aware Databases 219  
        Introduction 219  
        A Data Model with Contexts 220  
        Querying Contextual Data 224  
        Related Work 225  
        Conclusion 226  
        References 226  
     Uncertainty in Data Integration Systems: Automatic Generation of Probabilistic Relationships 228  
        Probabilistic Automatic Annotation in a Data Integration System 229  
        PWSD 231  
           Uncertainty in Disambiguation – The Use of the Dempster-Shafer Theory 231  
        From Annotation to Probabilistic Relationship Discovering 233  
        Evaluation: Experimental Result 234  
        Conclusions and Future Work 235  
        Reference 235  
     The iCoord Knowledge Model for P2P Semantic Coordination 236  
        Introducion 236  
        P2P Semantic Coordination with iCoord 237  
        The iKM Knowledge Model 238  
        The Peer Knowledge Layer 239  
        The Collective Knowledge Layer 240  
        The Collective Peer Knowledge Layer 241  
        Usage of an iKM Knowledge Repository 242  
        Concluding Remarks 243  
        References 243  
  Part IV e-Justice 244  
     Measuring the Performance of Italian Courts: The Role of IS Success 247  
        Introduction 247  
        PMS in Non-profit Organizations 248  
        Information System Success 249  
        The Proposed Research Model 250  
        Conclusion and Future Perspectives 253  
        References 253  
  Part VThe Strategic Role of Information Systems 255  
     Information Systems Security and End-User Consciousness – A Strategic Matter 257  
        The Theoretical Framework 257  
        The Method 258  
        The Approach 258  
        Enhancing Consciousness 260  
        The Prescriptive Nature of Security 262  
        Communication and Enhanced User Consciousness – The Strategic Issue 262  
        References 263  
     The Simulation by Second Life of SMEs Start Up: The Case of New Fashion Perspectives 265  
        The Use of Virtual Reality in Business Management 265  
        The Methodological Approach 267  
        The Case of New Fashion Perspectives 268  
        Conclusions 271  
        References 271  
     Web Reputation Management Systems as Strategic Tools 273  
        Introduction 273  
        Theoretical Framework 274  
        Method, Case Description and Discussion 275  
        Conclusions and Suggestions for Future Research 278  
        References 279  
     IS, Organization and Strategy: Convergence or Divergence? A Meta-Analysis 281  
        Research Aim and Theoretical Background 281  
        Intersection Between IS, Organization and Strategy: A Meta-Analysis 282  
           Research Questions 282  
           Research Method 282  
        Results 283  
           Research Topics 284  
           Research Issues 284  
           Cross Issues and Theoretical Perspectives with Organization and Strategy Disciplines 285  
           Research Methods 286  
        IS, Organization and Strategy: Two Way Ticket 287  
           Limits and Future Research 287  
        References 287  
     The Strategic Role of Business Intelligence Systems: An Assessment Model 289  
        Introduction 289  
        Business Intelligence Systems and Their Strategic Role 290  
        Clark’s et al. Model 290  
        The Multiple Case Study 292  
        Conclusions, Limits and New Research Proposals 294  
        References 294  
     Learning from a Wrong Consumer Perception: Bridging the Gap Between Created Value and Perceived Value 297  
        Introduction 297  
        Literature Review 298  
        Method 300  
        Conclusion 302  
        References 303  
     Supply Chain Coordination and IT: The Role of Third Party Logistics Providers 305  
        Introduction 305  
        Literature Review 306  
        Methodology 307  
        Case Description: The Laziale-Interlaziale Logistic Group 307  
        Case Analysis: Discussion and Implications 309  
        References 311  
     Generating Knowledge by Combining Prediction Models with Information Technology 313  
        The Role of Knowledge Based Decision Support Systems Versus Knowledge Generating Decision Support Systems 313  
        An Application Area of Knowledge Generating Decision Support System: Prediction and Planning Model 314  
        An Application Area of Knowledge Generating Decision Support Systems: Variance Analysis Model 315  
        Conclusions 317  
        References 319  
  Part VI IS Quality, Metrics and Impact 321  
     From IT Compliance Cost to IT Governance Benefits: An Italian Business Case 322  
        Compliance View and Governance View 322  
        The Benefits of IT Governance and Compliance 324  
        IT Compliance and Governance Implementation 326  
        Conclusion 328  
        References 329  
     The Evaluation of Information Systems: Lessons Learned from Practice 330  
        Introduction 330  
        Theoretical Framework and Methodology 331  
        Action Research Projects 332  
        Discussion 333  
           IS Variables 333  
           Relational Variables 335  
        Limits and Further Research 336  
        References 336  
     Towards a Classification of Maturity Models in Information Systems 338  
        Introduction 338  
        Definition of Maturity Models in IS 339  
        Research Design 340  
        Proposition of a Classification System 340  
           General Model Attributes 342  
           Maturity Model Design 342  
           Maturity Model Use 343  
        Conclusion 344  
        References 345  
  Part VII Information Systems Development and Design Methodologies 346  
     Web 2.0 Applications: Model-Driven Tools and Design 348  
        Introduction 348  
        The Design Process 350  
        The Bluedeep Framework 351  
        A Real Industrial Project 353  
        Conclusions 355  
        References 355  
     Design of Information Systems Integration as Research Intervention: A Case Study 356  
        Introduction 356  
        GovQual at a Glance 358  
        The Methodology: Interventions at a Glance 359  
        Information Systems Integration at the Tunisian Ministry of Agriculture and Hydraulic Resources 360  
        Conclusion and Future Work 362  
        References 363  
     Professional Desire, Competence and Engagement in IS Context 364  
        Professional Desire and Will 364  
        Engagement and Competence 368  
        References 370  
  Part VIII Human Computer Interaction 372  
     From User Practice to ERP Customization: Reversing the Process 374  
        Introduction 374  
        A Multi-Facet Approach to ERP Customization 376  
        User-System Dialogue Specification 376  
        Participatory Design Methodology 379  
        Conclusion 380  
        References 381  
     A User Study on How to Render Criticality in Interfaces that Visualize Process Maps 383  
        Process-Oriented Access to Organizational Documents 383  
        The Process Panel of the ProDoc System 385  
        The User Study on Criticality Visualization 386  
           Method 386  
           Results 388  
        Discussion and Conclusions 389  
        References 390  
     A Design Patterns Catalog for Web-Based Emergency Management Systems 391  
        Introduction 391  
        Pattern Mining Process 392  
        The Catalog of WEMS Design Patterns 394  
        Using the Catalog 396  
        Conclusions and Future Work 397  
        References 398  
     Transforming Legacy Systems into User-Centred Web Applications 399  
        Introduction 399  
        The Legacy System Transformation Problem 401  
        From Legacy System to User-Centered Web Application 402  
        Conclusions 404  
        References 405  
     VALUTA: A Tool to Specify and Verify Interactive Visual Applications 406  
        Introduction 406  
        Formal Evaluation of Usability 408  
        The VALUTA Tool 410  
        Conclusions 412  
        References 413  
     Dynamic User Modeling for Personalized Advertisement Delivery on Mobile Devices 414  
        The Issue of Advertising in Ubiquitous Environments 414  
           The Mobile Advertising World 416  
        A Dynamic User Model for Personalized Ads Delivery 417  
           Long-Term User Interest Frameworks 417  
           Short Term User Interest Framework 419  
        Conclusion and Future Work 420  
        Appendix: The Vector Space Model 421  
        References 421  
  Part IX Emerging Issues in a Globalized and Interconnected World 422  
     Respecting the Deal: How to Manage Co-opetitive Actors in Open Innovation 424  
        Introduction: Problem Identification 424  
        The Objectives of the Solution 426  
        Design and Development 427  
        Instantiation of the Artifact 429  
        A First Evaluation 430  
        Discussion and Conclusions 430  
        References 431  
     The Role of ICT in Clinical Risk Management: First Evidence from an Italian Experience 432  
        ICT and Clinical Risk Management 432  
        First Evidence from an Ongoing Experience 434  
        Conclusions 438  
        References 439  
     Information Systems and Service Research: A Co-citation Analysis 440  
        Introduction 440  
        Methodology 441  
        Analysis 443  
        Conclusion 446  
        References 447  
     The Cross-Level Antecedents of Dynamic Capabilities Development: The Case of Network Exploitation Capability 448  
        Introduction 448  
        Theoretical Framework 449  
        Definition of Network Exploitation Capability 450  
        Theoretical Model 451  
           Individual Antecedent of NEC 452  
           Organizational Antecedent of NEC 453  
        Conclusions and Future Research 454  
        References 454  
  Part X IS Theory and Research Methodologies 456  
     Learning Computer Supported Collaborative Problem Solving: A Case Study in Postgraduate Education 457  
        Collaborative Problem Solving in Higher Education 457  
        CoFFEE Supported Collaborative Problem-Solving 458  
        CoFFEE in the DAOSan Masters Degree 460  
           The Context 460  
           Example of CoFFEE Sessions of Argumentative Discussion 461  
           Session Analysis 462  
        Conclusions 464  
        References 464  
  Part XI Accounting Management and Information Systems 465  
     ICT and Procurement: The E-sourcing Systems of an Italian Bank Group 467  
        Introduction 467  
        E-sourcing 468  
           The Advantages Afforded by the Use of E-sourcing Solutions 469  
        Case Study 470  
           Methodology 470  
           The E-procurement Systems of a Well-Known Italian Bank Group 470  
           The Afforded Benefits 471  
           The Emerging Costs 473  
           Organizational Changes in the Purchase Department 473  
        Conclusions 474  
        References 474  
     IT Training: Impacts and Decision Drivers 475  
        Introduction 475  
        Training and Productivity in Italian Public Administrations 476  
        ICT Training Propensity 480  
        Conclusions 482  
        References 483  
     The Impact of Law on Accounting Information System: An Analysis of IAS/IFRS Adoption in Italian Companies 485  
        Introduction and Literature Review 485  
        Method of Analysis 486  
        Discussion Results 487  
        Patterns of Behavior for IAS/IFRS Project 489  
        Determinants of Law Adoption Approach on AIS 490  
        Conclusions and Further Research 491  
        References 492  
  Part XII Innovation Transfer of IT Research Projects 494  
     Transferring FAME, a Methodology for Assessing Open Source Solutions, from University to SMEs 496  
        Introduction 496  
        Software Assessment Methodologies 498  
        FAME: Filter, Analyze, Measure and Evaluate Approach 499  
        Validation of FAME Methodology 500  
        Conclusions 502  
        References 502  
     Innovative Strategies to Knowledge Transfer in a Context of Open Innovation 504  
        Introduction 504  
        Background 505  
        European Policies to Support Knowledge Transfer 506  
        The Spin-off Strategy for Knowledge Transfer in the European Open Innovation framework 508  
        An Innovative Configuration of Research Spin-offs in Open Innovation 509  
        Conclusion 510  
        References 510  
     An Approach to Digital Business Ecosystems based on Process Models 512  
        Introduction 512  
        Conceptual Model 513  
           Capabilities 513  
           Digital Species 513  
           Organism, Organization and Capacities 514  
           Digital Business Ecosystem 516  
        Logical Model 516  
           BPL and Digital Species 517  
        Application of the DBE and BPL Based Model 518  
        Conclusions 518  
        References 519  
     Intelligent Agents in a Logistics Domain: The PROMIS Project 520  
        Intelligent Agents in Logistics Domains 520  
        The PROMIS Research Project 522  
           An Agent Based Model 523  
           Implementation Notes 526  
        Conclusions ad Future Works 526  
        References 527  
     Towards Management Guidelines for Collaborative Research Projects on Information Systems – Learning from Project Management Contingency Theory 528  
        Introduction 528  
        Collaborative Research Projects 529  
        Application of Classification and Contingency Frameworks 530  
        Conclusion 534  
        References 535  


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